Free delivery for orders over $100!

Personal data protection and use policy

Who are we ?

Our website addresses are: and The company is registered with the business registrar under the name BNI Supplements Inc., at 715, rue Whitehead, Trois-Rivières, Québec, G9A 3M2. You can reach us through our website, by mail or by phone at 819-384-5610. BNI Supplements Inc. is the exclusive owner of the information collected on this website. This information will not be sold, shared or rented in any manner other than that stated in this statement.

What types of information does this Privacy Policy apply to?

This policy applies to personal information that is processed as part of the Services. Personal information allows you to be identified directly or indirectly. We include cookies and electronic information in this definition.
In order to better inform our users, we consider that personal information means any information that allows us to identify you directly or indirectly. Applicable laws may exclude such personal information from their scope.
Our definition of personal information includes cookies and similar targeting technologies. Cookies are small text files containing small amounts of information that are placed on your device. Your Internet browser sends this information back to us when you use the Services. For more information on cookies, we refer you to specialized resources such as

External links to other websites

If you click on one of these links, you will be automatically redirected to the site in question and therefore you will leave our website. These other websites may collect your information, tracking your movements on their website. It is therefore important to carefully read the conditions of protection and use of personal data of the site visited.

Does this Privacy Policy apply to third party content?

No, the Privacy Policy does not apply to third party content. If you click on links to third-party websites, applications or services from our Services, this Privacy Policy does not apply to the processing of personal information by these external services. It is important to read the privacy policies of these third parties before using their services, since we have no control over their practices.


We ask for personal information when ordering. A customer must provide their personal information (such as their name and address) as well as their financial information (such as credit card number and expiration date). This last information is entirely processed by our payment systems that we have chosen carefully for their reputation, reputation and security – WooPayment. Here are their confidentiality conditions:

Use and transmission of your personal data

If you request a password reset, your IP address will be included in the reset email. We keep all invoices and contracts with suppliers and points of sale in paper format in our main office, accessible only to administrative staff and the accountant. On our BNI Supplement website, we maintain order invoices as well as the accounts you created when placing your order. We use this information only to complete orders. We keep all personal information on our computers in our Sage accounting system and Acomba and we keep track of our emails to ensure the best service. They are then stored on the main computer of BNI Supplements Inc. which is protected by an antivirus and a password which is changed every 3 months. We also use Dropbox to make backups and send documents, accessible only by André Longchamp, president. This data is not shared with any other company.

Storage times for your data

BNI Supplements Inc. does not retain data for use with newsletter systems, social networks or for statistical purposes. You can at any time request to delete your personal information or visuals through our technology agent by writing to [email protected]. When you stop using our services, the data used for billing, email correspondence and your visual files are deleted from the main computer.
We retain it (1) as long as necessary for the performance of the Services and the reason for collecting the personal information, or (2) as long as required by law. We apply the longer retention period between these two options. When you request deletion of your account or your account is deactivated, we will delete your personal information within a reasonable period of time.

The rights you have over your data

If you have requested a quote, you have sent us an email, you use our graphic and/or web design services, you can request to receive a file containing all the personal data we have about you, including those you provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes.

Collection of personal information

As part of our activities, we collect the following information:

First name
Mailing address and postal code
Phone number
Country, province or state of residence
Social Insurance Number for Employees

Name of your business
The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.
If you communicate with us for any reason, we will collect the information you share with us as well as the contact information necessary to reach you, including your email address and the content of the communication.

Information related to navigation cookies (Cookies)

We use browser cookies to improve the performance of the Website and your experience. Cookies are small files saved on your hard drive by the server on which the Website is located or by third-party servers that allow you to be recognized when you visit the Website and to personalize its content. Some cookies are automatically deleted when you close your browser (session cookies) while others are kept indefinitely (permanent cookies). Unless you have provided us with information about yourself from your device or computer, cookies do not identify you. Some information collected automatically may be associated with you due to browsing cookies.

Internet browsers have tools that allow you to control cookies, including blocking them. However, if you block all cookies, some features of our Services may not be accessible. Depending on the browser you are using, different instructions apply. Some browsers also offer “incognito” browsing modes.

Forms and interactivity

Your personal information is collected via forms, namely:
Contact form
Order validation form
Hiring form

We use the information thus collected for the following purposes:
Order Tracking Information
Order delivery
Carry out payroll and obligations to employees

Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information. The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

Responsible for the protection of personal information and complaints management

The person responsible for the protection of personal information and management of complaints is André Longchamp, at 715, rue Whitehead, Trois-Rivières, Québec, G9A 3M2. You can easily reach him by sending an email to the following address: [email protected]


The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

Secure Sockets Layer (SSL) protocol
Access management – authorized person
Network monitoring software
Norton 360 Anti-Virus on computers
Ithème Security anti-virus on websites
Digital certificate development
High level username/password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

How do you ensure the security of my personal information?

We use secure services to store personal information, host our site and receive payments. For example, Dropbox is known for its security and reliability and we prefer transferring data through Dropbox to standard emails. We also selected Sage 50 for its reliability and professionalism in the field of accounting, where security is not neglected. We also use antivirus software on our websites to help you make purchases safely.
However, it is your responsibility to ensure the confidentiality of your passwords and to use secure networks to connect to our Services.

Who do you share my personal information with?

We do not sell your personal information to third parties, but we share it when necessary.
If requested by government authorities or requested through a subpoena, or similar process, we may be required to hand over some of your personal information as part of our obligations. legal. We ensure that requests are lawful before transferring such information and we only transfer what is necessary for the request.
In the event of business transactions, including an acquisition or sale of part or all of our assets, your personal information may be transferred to another entity which will be subject to this Privacy Policy.

Do you do ad retargeting?

We do not do retargeting advertising.

Where is my personal information hosted and in which countries is it processed?

We host your personal information in Canada.

Google ReCaptcha

This site uses the Google ReCaptcha tool which is subject to the Google Privacy and Terms of Service.
All trademarks mentioned on this site belong to their respective owners.

Right of access to your data

You have the right to receive confirmation that your personal data is or is not being processed and, once processed, you have the right to access that data. This right also includes the right to receive a copy of the processed data.

Right to request rectification of your data if it is incorrect.

You have the right to request that your data be modified, updated or supplemented if it is inaccurate, incorrect, incomplete or out of date.

Can we change this Privacy Policy?

Modified on September 29, 2023
Yes, we will need to update this Privacy Policy regularly to reflect our current practices. You can find the last update date above. However, we invite you to consult this page regularly.

Sélectionnez votre devise/Select your currency
CAD Canadian dollar